# Saving and Loading (/docs/v0-1/story-portal/troubleshooting/saving-loading)

## Overview [#overview]

Issues with saving or loading stories can result in lost work or inability to access your stories. This guide covers common saving and loading problems.

## Saving Issues [#saving-issues]

### Changes Not Saving [#changes-not-saving]

**Symptoms:**
- Changes disappear
- Save button doesn't work
- Auto-save not functioning
- Error messages when saving

**Solutions:**
- Check internet connection
- Manually save (Ctrl/Cmd + S)
- Check save status indicator
- Verify permissions
- Check browser console for errors
- Try refreshing page

### Save Errors [#save-errors]

**Symptoms:**
- Error messages when saving
- Save fails
- Partial saves

**Solutions:**
- Check error message details
- Verify story is valid
- Check for validation errors
- Try saving smaller sections
- Contact support if persistent

## Loading Issues [#loading-issues]

### Story Won't Load [#story-wont-load]

**Symptoms:**
- Story doesn't open
- Loading hangs
- Error messages
- Blank screen

**Solutions:**
- Refresh the page
- Check internet connection
- Clear browser cache
- Try different browser
- Check story permissions
- Verify story exists

### Slow Loading [#slow-loading]

**Symptoms:**
- Takes long time to load
- Progress bar slow
- Timeout errors

**Solutions:**
- Check internet speed
- Wait for loading to complete
- Check story size
- Try during off-peak times
- Check browser performance

### Corrupted Data [#corrupted-data]

**Symptoms:**
- Story loads but is broken
- Missing content
- Errors in console
- Invalid data warnings

**Solutions:**
- Try loading from snapshot
- Restore from version history
- Check for data corruption
- Contact support for recovery

## Prevention [#prevention]

### Best Practices [#best-practices]

- Save frequently
- Use auto-save
- Create snapshots
- Keep backups
- Monitor save status

## Next Steps [#next-steps]

Learn about [Getting Help](/docs/v0-1/story-portal/troubleshooting/getting-help) for additional support resources.